![]() ![]() You will be responsible for reconnecting any existing devices or equipment you may have. install a single additional cable / socket if needed in order to connect your BT Broadband Service.Ģ. ![]() connect your BT TV to the BT Broadband, including any multi-room boxes where applicable andĮ. connect any additional kit for other BT products and services such as Complete Wi-Fi ĭ. demonstrate a working product and test your Wi-Fi signal Ĭ. install and connect your BT Hub and connect a device to the BT Broadband service ī. Excludes outages, connection faults and home wiring outside of BT’s control.īT Broadband and TV Installation service termsĪ. If after 60 days we can’t get you back to the speed we promised we’ll give you a £20 Reward card. Check your speed using the MyBT app, online or by calling 0800 800 150. See full Home Essentials terms and conditions. Applies for the duration of your fault only. Keep Connected Promise: You’ll need to contact us to report the fault. Our Price Promise: annual price changes still apply. No Limits Plan available with selected mobile plans. 4G coverage required.īT Halo offers Our Price Promise, a Keep Connected Promise, double data (or more subject to offer) on your BT Mobile plan and access to Home Tech Experts. For full terms see bt.com/legalstuff.ĤG speeds vary by location, coverage and demand. The guarantee only applies when your Smart Hub2 is connected to the fixed broadband network and it does not cover broadband faults. If you still can’t get a reliable Wi-Fi connection around your home we’ll give you a one-off credit of £100 off your next BT bill. We’ll send you up-to three discs to ensure a reliable Wi-Fi connection in every room of your home. BT sends additional discs to guarantee a reliable Wi-Fi connection in every room of your home. Not all lines in an ultrafast Fibre area can support this service, call today to see if you are eligible.ĩ3% of calls dealt within UK and Ireland, some specialist teams are located offshore.ĩ6% UK availability. If you don’t want to proceed with your upgrade based on this, you will be able to cancel your order and no charges will be applied to your account. Our team of specialists will contact you to confirm what additional work is needed and how long this will take, usually within four weeks from the date your order was placed. If additional work is required, this may take longer than the initial set-up time provided and there could be additional costs. If they do we’ll contact you to arrange a suitable time. To do this they may need access to your property. Openreach Survey: In some cases Openreach have to carry out a survey before they can connect a home to Full Fibre. Your actual speed will depend on home wiring, Wi-Fi connection and time of day. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). The exchange list and dates are subject to change. Check your speed at bt.com/speed. Our Fibre broadband is subject to availability, geographic location, computer specifications and a line check. Your actual speed will depend on your location, phone line, home wiring, Wi-Fi connection and time of day. ![]() You can also carry on watching TV while choosing what you want to watch later.91% UK coverage. There are over 70 TV channels to choose from with Red button services included. Your programmes can also be enjoyed in HD TV: with brighter, sharper pictures and sound including BBC One HD, ITV1 HD, Channel 4 HD, and BBC HD all available. Watch catch up TV where it should be – on your TV!įrustrated watching catch up TV on your small laptop screen? With Youview you get great catch up TV with BBC iPlayer, ITV Player, 4 On Demand, Demand 5, Dave, NOW TV, UK TV and Milkshake all on your TV screen. Make sure you never miss the match winning goal or the important scene in your favourite soap. Phone ringing? Missed a bit? You can pause and rewind live TV and pick up where you left off or simply rewind to watch again. Scroll back the last 7 days of TV and watch straight from your TV Guide. ![]() All on your TV - where you want to see it. Are you out and about at the time your favourite TV show is on? No problem, with the BT Youview+ box our unique programme guide goes back in time, so you can watch shows from last night or last week. ![]()
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